Privacy Policy

Introduction

EnRoute.nz regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all EnRoute.nz.com users, and conforms to Internet privacy standards. By using the web site EnRoute.nz.com it is understood that all users accept the terms and conditions of this policy. If you have questions or concerns regarding this statement and or policy, you should first contact our Customer Services Department at (+64) 6 280 2324 or email support@EnRoute.nz

Collection of Information

In order to use the EnRoute.nz website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by EnRoute.nz is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from EnRoute.nz customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information on our website, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at support@EnRoute.nz

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at support@EnRoute.nz

You may be required to provide contact information (such as name, Email, Billing and Shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

EnRoute.nz uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at support@EnRoute.nz or using the unsubscribe feature on the email. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your  information with that party.

Third Parties

EnRoute.nz may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. EnRoute.nz does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the EnRoute.nz site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of EnRoute.nz

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, on the homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Cookie Policy

A cookie is a small data file that the website EnRoute.nz.com will write to your computer’s hard drive when you use the website. This cookie file contains only session identifier information. EnRoute.nz uses cookies solely to maintain user submitted data throughout the EnRoute.nz.com website including custom design details when using the Customizable and Create Your Own online graphics tool.

Most Website browsers automatically accept cookies, but settings can usually be changed to display a warning before accepting a cookie, or to refuse all cookies. However, if you choose to disable the receipt of cookies from the EnRoute.nz website, you may not be able to take full advantage of certain features of the site.

Types of Data collected

Among the types of Personal Data that this website collects, by itself or through third parties, there are: Cookies, Usage data, first name, email address and geographic position. Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection. The Personal Data may be freely provided by the User, or collected automatically when using this website.
Any use of Cookies – or of other tracking tools – by this website or by the owners of third party services used by this website, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User. Failure to provide certain Personal Data may make it impossible for this Website to provide its services.